Privacy Policy
At Lauren's Luxury Cleaners, we are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data in the course of providing our premium cleaning services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Full name, address, phone number, and email address.
- Service Details: Information related to the requested cleaning services, preferences, and property access instructions.
- Payment Information: Billing address and limited payment details
- Communications: Correspondence via email, text, phone calls, or social media for customer service and support.
2. How We Use Your Information
We use your information to:
- Provide and manage our cleaning services
- Communicate with you regarding appointments, updates, and customer service inquiries
- Process payments and send invoices
- Improve our offerings and enhance your experience
- Comply with legal obligations
3. Information Sharing
We do not sell, rent, or trade your personal data. We may share information only when necessary:
- With trusted service providers who perform services on our behalf (e.g., scheduling platforms, payment processors)
- To comply with legal requirements, regulations, or lawful requests
- To protect our rights, privacy, safety, or property, or that of our clients and the public
4. Data Security
We take reasonable precautions and follow industry best practices to protect your personal information. This includes secure storage, access control, and the use of encrypted technologies.
5. Your Privacy Choices
You have the right to:
- Access or update your personal information
- Withdraw consent or request deletion of your data (subject to legal or contractual obligations)
- Opt-out of marketing communications at any time
To exercise these rights, please contact us at laurensluxurycleaners.com.
6. Cookies & Tracking
Our website may use cookies to enhance user experience and analyze site traffic. You can adjust your browser settings to decline cookies if preferred.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
10. Contact Us
For questions or concerns regarding this Privacy Policy or our data practices, please contact:
Lauren's Luxury Cleaners
laurensluxurycleaners@gmail.com
302-331-6406